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R02) (Jun.2020 - Mar.2021 >

Please use this identifier to cite or link to this item: http://hdl.handle.net/10119/17470

Title: タイ生命保険事業における顧客感情ナレッジマネジメント
Authors: Sucharittham, Nanthawadee
Authors(alternative): すつぁりっとたむ, なんたわでぃー
Keywords: Customer sentiment knowledge management
Multidimensional sentiment cube
Thai life insurance
Social customer relationship management (Social CRM)
Text Mining
Issue Date: Mar-2021
Description: Supervisor: Dam Hieu Chi
知識科学研究科
博士
Title(English): Customer Sentiment Knowledge Management in Thai Life Insurance
Authors(English): Sucharittham, Nanthawadee
Language: eng
URI: http://hdl.handle.net/10119/17470
Academic Degrees and number: 甲第1234号
Degree-granting date: 2021-03-24
Degree name: 博士(知識科学)
Degree-granting institutions: 北陸先端科学技術大学院大学
Appears in Collections:D-KS. 2020年度(R02) (Jun.2020 - Mar.2021)

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summary.pdf内容の要旨及び論文審査の結果の要旨331KbAdobe PDFView/Open

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