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このアイテムの引用には次の識別子を使用してください:
http://hdl.handle.net/10119/3889
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| タイトル: | An Attempt to Prevent Operational Incidents by Applying the SECI Model |
| 著者: | Okada, Takeshi |
| キーワード: | SECI model
ba
risk management
operational incident
groupware |
| 発行日: | Nov-2005 |
| 出版者: | JAIST Press |
| 抄録: | The purpose of this paper is to clarify the fact that, with some changes and innovations, the SECI model can function effectively as a means of reducing operational risk and preventing recurrence using groupware. When applying the SECI model to operational risk management, there are two basic problems. First,there is the possibility that the organization will not grasp the true cause and background of a problem if a real “ba” (ba is a Japanese word with no exact translation. It refers to a shared place or context for human interaction) is established for Socialization (where people develop an understanding of the basic situation of an incident) and Externalization (where they report the incident). Second, a lot of thought must be given to Combination. To resolve these problems, this paper proposes that real ba be changed to virtual ba based on groupware. This creates a non-judgmental atmosphere where information on incidents is regarded as an asset, and wisdom is accumulated. Operational risk is covered by Basel II (International Convergence of Capital Measurement and Capital Standards), and is attracting a great deal of attention, particularly among financial institutions. At present, there are no examples of using the SECI model, together with groupware, to prevent recurrence of operational incidents at financial institutions. This paper describes a new attempt to apply the SECI model. |
| 記述: | The original publication is available at JAIST Press http://www.jaist.ac.jp/library/jaist-press/index.html
IFSR 2005 : Proceedings of the First World Congress of the International Federation for Systems Research : The New Roles of Systems Sciences For a Knowledge-based Society : Nov. 14-17, 2099, Kobe, Japan
Symposium 3, Session 6 : Intelligent Information Technology and Applications Knowledge Management |
| 言語: | ENG |
| URI: | http://hdl.handle.net/10119/3889 |
| ISBN: | 4-903092-02-X |
| 出現コレクション: | IFSR 2005
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このアイテムのファイル:
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記述 |
サイズ | 形式 |
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| 20036.pdf | | 213Kb | Adobe PDF | 見る/開く |
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