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Please use this identifier to cite or link to this item:
https://hdl.handle.net/10119/10942
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| Title: | Knowledge Management in a Volunteer Community at the Time of Disaster |
| Authors: | Mizushima, Kazunori
Sugihara, Taro
Ikawa, Yasuo |
| Keywords: | Knowledge Management
Volunteer Community
IT Engineers
Websites
Disaster |
| Issue Date: | 2012-08-01 |
| Publisher: | PICMET |
| Magazine name: | 2012 Proceedings of PICMET '12: Technology Management for Emerging Technologies |
| Start page: | 2274 |
| End page: | 2282 |
| Abstract: | On March 11, 2011, a massive earthquake struck northeastern Japan and triggered the devastating tsunami and Fukushima nuclear disaster. A number of IT engineers collaborated and launched websites and web services to assist the victims immediately the quake. One of the major websites was sinsai.info in which hundreds of volunteers participated. Even though the sinsai.info project was the loosely coupled volunteer community, it rapidly solved numerous unanticipated problems which occurred one after another in the project. This paper aims to clarify the reason why people collaborated efficiently and solved the problems quickly even in the loosely coupled community. We analyzed communication logs in the community from the aspect of knowledge management. We discovered the important role of communication channels in knowledge management. |
| Rights: | Copyright (C) 2012 PICMET. Kazunori Mizushima, Taro Sugihara, Yasuo Ikawa, 2012 Proceedings of PICMET '12: Technology Management for Emerging Technologies, 2012, 2274-2282. |
| URI: | https://hdl.handle.net/10119/10942 |
| Material Type: | publisher |
| Appears in Collections: | a11-1. 会議発表論文 (Conference Papers)
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Description |
Size | Format |
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| 18438.pdf | | 125Kb | Adobe PDF | View/Open |
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